Last Updated: June 2026
ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, phone number, and email address.
When you browse our website, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable)
With your permission, we may send you emails about our store, new products, special offers, and other updates.
ARTICLE 2 – CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using that information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.
How can you withdraw your consent?
If, after opting in, you change your mind, you may withdraw your consent at any time by contacting us at:
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms and Conditions.
ARTICLE 4 – PAYMENT
All direct payment gateways comply with PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express, and Discover.
These standards help ensure the secure handling of payment card information by our store and its service providers.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.
We recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers.
Some providers may be located in or have facilities located in a different jurisdiction than either you or us. Therefore, if you proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional generally accepted industry standards.
ARTICLE 7 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it regularly.
Changes and clarifications will take effect immediately upon their publication on the website.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide products and services to you.
ARTICLE 9 – YOUR RIGHTS
You may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Request a copy of your data
To exercise any of these rights, please contact us at:
ARTICLE 10 – CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Officer at:
Email: support@nutravexo.com
Nutravexo Customer Support
United Kingdom